Refund & Returns Policy

Company: MedTech Services Ltd
Address: 18 High Street, London, Uxbridge, UK, UB8 1JN

Home Blood Test Kits

We are committed to providing high-quality home blood test kits and excellent customer service.

Refund Before Use

A refund request may be accepted if:

  • The test kit has not been opened.
  • The kit has not been used.
  • The request is made within 14 days of receiving the product.
  • The product is returned in its original condition.

Non-Refundable Products

Due to health, safety, and hygiene requirements, we cannot accept returns or refunds for:

  • Opened test kits.
  • Used test kits.
  • Kits where a blood sample has been collected.
  • Products that cannot be safely resold.

Damaged or Faulty Kits

If your kit arrives damaged, incomplete, or faulty, please contact us within 7 days of delivery.

We will review the issue and may offer:

  • A replacement kit, or
  • Another appropriate solution.

Order Cancellation

Orders may only be cancelled before dispatch. Once a kit has been dispatched, cancellation may not be possible due to health and safety requirements.

Contact Us

MedTech Services Ltd
18 High Street
London, Uxbridge
UK, UB8 1JN

Telephone: +44 (0) 7459620302
Email: info@medtechlab-services.com

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